For inquiries regarding health and safety compliance or to schedule quality assurance reviews, please contact our office at (832) 439-2351, where we also provide urban humanitarian services.
For inquiries regarding health and safety compliance or to schedule quality assurance reviews, please contact our office at (832) 439-2351, where we also provide urban humanitarian services.

Ms. Robinson is the Founder, Executive Director, and a Senior Program Manager for UHCS, bringing over 27 years of expertise in disaster recovery services and humanitarian care programs. She focuses her operations in urban areas, where the most vulnerable individuals and families reside. Ms. Robinson views her work as a mission, having ass
Ms. Robinson is the Founder, Executive Director, and a Senior Program Manager for UHCS, bringing over 27 years of expertise in disaster recovery services and humanitarian care programs. She focuses her operations in urban areas, where the most vulnerable individuals and families reside. Ms. Robinson views her work as a mission, having assisted over 250,000 people across the U.S., Puerto Rico, and the U.S. Virgin Islands, providing compassion and essential assistance to help them achieve self-sufficiency. Additionally, she takes pride in her contributions to program Quality Assurance and Program Integrity, always aiming for program effectiveness and efficiency. Ms. Robinson believes that every dollar saved can be utilized for future initiatives. Previously, she served as the Project Director for the Joint Hurricane Housing Task Force (JHHTF), managing housing programs for over 40,000 families evacuated from the greater New Orleans area after Hurricane Katrina, with the goal of relocating these families from temporary emergency shelters into permanent housing in Texas or across over 41 states and U.S. territories. This program served as the foundational disaster recovery initiative for future programs. With her leadership team, she has overseen more than 12 large-scale, multi-state programs across the U.S. and Puerto Rico following disasters. Most recently, she and her team were involved in a crucial program that required the intake, assessment, and reunification of over 6,000 unaccompanied children who migrated to the U.S. seeking asylum. The Unaccompanied Alien Children's (UAC) program was developed by the Office of Refugee and Resettlement (ORR) of the Department of Health & Human Services.

Mr. Rodríguez is the Program Director for UHCS, where he has played a pivotal role in overseeing disaster recovery services for FEMA, assisting over 2,000 families across 21 Puerto Rican municipalities. In his efforts to support post-Hurricane Maria recovery, he collaborated with state government agency secretaries, local municipal mayors
Mr. Rodríguez is the Program Director for UHCS, where he has played a pivotal role in overseeing disaster recovery services for FEMA, assisting over 2,000 families across 21 Puerto Rican municipalities. In his efforts to support post-Hurricane Maria recovery, he collaborated with state government agency secretaries, local municipal mayors and their staff, NGOs, and business clients. His focus on establishing private sector partnerships significantly streamlined access to essential government and community-based resources. Within this FEMA-funded disaster recovery program, Mr. Rodríguez provided crucial contract and quality assurance oversight. Additionally, he contributed to government relations in California for the Unaccompanied Children’s Program in Pomona. As part of the leadership team, he directed the development of policies essential for a large-scale case management effort under HHS-ACF-ORR. This involved creating comprehensive policies and procedures for key program areas, including intake, assessment, call center, and transportation units. He also played an instrumental role in the onboarding of over 40 caseworkers and support staff, effectively transitioning more than 8,000 unaccompanied children to approved sponsors, foster homes, or other care facilities, all within the framework of humanitarian care programs.

Ms. Alford is the Chief Operating Officer for UHCS and a seasoned social services executive with over two decades of experience in leading community-focused programs. Her mission emphasizes disaster recovery services, homeless shelter operations, and family support through humanitarian care programs. As a dynamic leader on the leadership
Ms. Alford is the Chief Operating Officer for UHCS and a seasoned social services executive with over two decades of experience in leading community-focused programs. Her mission emphasizes disaster recovery services, homeless shelter operations, and family support through humanitarian care programs. As a dynamic leader on the leadership team, she has consistently showcased her expertise in program development, strategic planning, and operational management to meet the needs of vulnerable populations. In her role as Senior Program Manager, Ms. Alford leads disaster response operations and social service projects, where she develops project management plans, supervises recovery staff, and ensures post-disaster assessments are translated into actionable recovery strategies. Previously, Ms. Alford served as Chief Operating Officer at Central Iowa Shelter, where she spearheaded evidence-based initiatives, including a Client Advocacy Program and a Rapid Resolution housing strategy, significantly improving outcomes for individuals experiencing homelessness.
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